ERDiaries . Day 1 : Encounter with the HRD
Hey all,
I am super duper excited to blog down the latest twist of life , that’s happening in my favourite zone ( so far at least ), the ER.
Working in the ER from a government hospital to A listed private hospital - all I can say is the magnitude of change just can’t get any bigger.
If I am the centre of universe , the infinity extends in both direction.
Day 1
I , super duper excited , head to work in this new space with existing impression of the money minded corporate sector ( i.e. cough and you pay) .
But then variety is the spice of life. You just can’t be so biased. One needs to see things from both the perspectives to be able to judge. ( Everybody is judges , and that’s how we build opinions , to voice it out or not is our choices).
With feeble knowledge in mind , butterflies in my tummy I reach the hospital in full sleeved apron of course ( Yayie! Graduated finally ! ) with obvious thought that I would be introduced to my colleagues and then explained the protocol of managing things . To my surprise , I was asked to follow the management person 1 km deep into the concrete jungle , 3 floors under ground I reach this department ( HR department).
HR department :
The department I had only heard of . Medical colleges and Government hospitals have deficiency of vitamin HR . I never knew what sufficiency of Vitamin HR could do , so deficiency didn’t matter much.
The only thing I knew about HR department was people who harass the techies for their pay and leaves. The stern people . The administration people. The people employees don’t wish to face.
I reached there . I was directed to a Computer Lab ... given headphones , watch these videos for introduction , you’ll get an idea of how things here work. The first thing that came to my mind was “ Abaah! Advance...”
I visually strolled through the topics . Started watching the videos on resuscitation , bio waste disposal ( NEET wounds ) , their goals , their expectations , their hospitals and yes , their annual TURNOVER 😍 .
After completing about 75% of the videos , I did what I have been doing for past 8 months of NEET preparation , doze off on the table itself . Only to be woken by a colleague pointing at my phone which lay helpless on the floor after an awful fall.
Talking to the humans:
A lady with a warm smile and concerned yet authoritative tone walked in asking about us. My sleepy face caught her attention and she asked them to get some caffeine for me.( So sweet , so concerned . Oh wait , so corporate ! )
She gives us a briefing again ( I hold myself from yawning) . But there were some wonderful things she pointed out as well. Yes , there comes a point where you lose your mind that a person from a business / management background is pointing out on how things should work. But that’s her job. This hurts the ego straight away because as medical students , the first people to peel off our ego are generally our professors and the lab technicians during our examination . This change of authority was pinching . But like any other medical graduate , you be like ... take it easy!
My mom says , see the best of a person , forget the rest!
Filter Coffee :
She gave this 15 minute lecture . But when your retention capacity is 50 paisa , a lottery of even 1 crore won’t help you.
1. You have to excel no matter what ! Excellence is dynamic thing. What was excellent yesterday is obsolete today.
Like mobile phone ... Nokia 1100 it was the raddest invention of the century . Made every human go nuts about it , now nobody wants it ( except a Doctor in ER , for security reasons .) It has become obsolete now.
2. Treat your patient like your relative with care and attention. ( Me screaming from the bottom of my voice box . This does not apply to ER ! )
3. No amount of your pharmacological knowledge can replace your communication with the patient. ( Heavily plagiarised line of the day.)
4. Wear your ID cards in the campus . We don’t want the security guards to question your identity . ( Wait , apron was not enough ? 😂 )
The rest of the lecture just vanished like 500 rupee note at a restaurant .
We were asked to join in from the next day . So the first day in the hospital was not my first day in the ER.
So far so much !
Bye
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