Hello Folks!
I am turning into a poker player of sorts, keeping my personal feelings hidden behind my smile while I measure up the alpha male, the needy daughter, and the nosy neighbor, all begging for more attention than the actual patient.
With all the family dynamics swirling around the patient . It’s important to figure out who wants what ,when? And yes how! So that you can attend the patient. The security people in every corporate hospital are timid bears trying to disappear on sound of a large crowd appearing. So , you become your own security , you become the healer , you become the reliever.
Often I find myself in standing in midst of Tall Giant figured men trying to prove my point. While the nurse gently whispers. Madam, send the bunch out fast . They look scary. I politely ask them to . Hyderabadis by community , we just don’t listen once . I make eye contact with each attendant and repeat the same. Till only handful of patients are there for disposal.
One person can affect the entire ER experience, either positively or negatively. The explosive amount of tension built up and a pin prick will do the job.
I take a deep breath, not wanting to be anything but professional during this conversation. Deep down, though, my insides were screaming. Leave the patient alone or am gonna poke you red and blue with the syringe.
So far so much !
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