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ER Diaries : The P,H you should never ignore

Hello people

Today is a " Gyaan " day.

One thing per day . You learn everyday.
There was one fine day , when the emergency room was dead busy. I had just intubated a case , some more critical cases to deal with , discharging few cases. In short , perfect fish market kind of a situation . My incharge asking me status of every case . Just then a lady walks by , a priority 3 case attendant. She enquires about the lunch...

When you are at the end of your shift , sorting things out , hungry . Somebody asking you about it. I was too busy to care , I directed her to the nursing staff. Before she could go , my senior asked her to stop.

Madam , lunch? I'll order that for you. What would you like to have ? Let me check with the food and beverage department what they have in store. They have so and so for lunch . You'll have this . alright. Spicy or bland ? Haan ji . Please wait . Theyll get back to you .

I stared in disbelief. Are you kidding me? If it was sarcasm that was on fleek. If it was not . What was it?

As soon as she left. He smiled at me . And the gyaan started.
 " Patient ke pet aur peet par laat nahi maarna chahiye!"

Wait , whom did I hit and where?

I stood there with a weird expression.

I know you're busy . But there are certain things that should be addressed first . When people walk out of ER , they won't appreciate the milestones you achieved like activating stroke or sepsis first.Your timely intervention and diagnosis will all remain unappreciated . They would go back and complain about how long they were out of their comfort zone. Like making trips to various departments, billing etc . Hunger and Pain management have to be done quickly. I don't want your priorities to change. Priority 1 will be priority 1 .

My take home points were :
A hungry patient is an angry patient.
You don't forgive the people who hurt you and those who underestimate your pain.

So, the P is pain , H is hunger . address them SOS.

so far , so much!

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