Hey all
I happened to listen to a lecture on organisational peace.
It was again introduction to organisational peace.
The key points were
1. Spend to reflect on how it is like to reflect on others.
2. All human beings have same needs.
3. Check you're as interested in valuing others need as you're interested in valuing yours.
4. Does other person have a choice in the conversation? Ideally he should.
My need is for support.
My request is to get it done if it worked for them as well.
5. Acknowledge others need before you answer. First acknowledge then advise.
6. Instead of praise show gratitude stating what need is being met.
So far so much
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