Hello people ,
On Emergency Medicine day , It will be great if we discuss about non medical life threatening Emergencies. What are they?
"violence and abuse"
We have accepted it as a part of Emergency Room like people accept toxic relationships. This toxic doctor patient relation is overrated. Human is a social being responsible for his action . We are aware of exceptions.
While explaining this to oh so smart public will take time. As I write this innumerable doctors across the globe must be facing it through some wretch.
Problem
We are taught to be indifferent to it and move on. Even if you ain't taught this , the atmosphere everyday makes you like that. You are going to face violence and abuse like you're going to face sick patients.Celebrities are for autographs , Medical personnels are here to replace punching bags.
What can we do ?
A barrier and a harbour against violence and abuse is to be created. Competence makes the difference.
Appoint counselors , security to handle difficult people. As Emergency Physicians we see day in and day out, nobody counsels like us . If 3 years of practice can do it to us , crash courses can do it for others too!
Having cops on standby! Nothing like it!
Thinking like a CEO
If I think like a CEO of the hospital , I see capital in maintainance of this staff. Lot of money going.
There is nothing like good word of mouth. A patient well counseled and attended can get more revenue to the hospital. The smooth functioning becomes a by-product.
Media
If awareness of COVID vaccine can be spread via media. Why can't good behaviour be promoted too? Yes , not easy. Media has not really been kind to us. One step at a time?
So far so much
Happy Emergency Medicine Day!
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